These Terms of Service (the "Terms") are a binding agreement between Docyt, Inc., the owner and operator of ProfitBooks ("ProfitBooks", "we", "us"), and the business or individual using the Service ("you", "Customer"). They govern your use of the ProfitBooks websites, web application, free tools, and related services (together, the "Service"). Effective August 23, 2026.
Please read these Terms carefully. They include: (a) a requirement that you review AI-generated bookkeeping before relying on it and that ProfitBooks does not provide tax, legal or accounting advice (Section 6); (b) automatic renewal of paid plans (Section 4); (c) our right to use de-identified and aggregated data (Section 5); (d) a limitation of our liability (Section 13); and (e) mandatory individual arbitration and a class action waiver, with a 30-day opt-out (Section 15).
By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
1. Eligibility and who may use the Service
The Service is designed for businesses, including sole proprietors, self-employed individuals, single-member and multi-member LLCs, corporations, partnerships, nonprofits, and the accountants and bookkeepers who serve them. It is not intended for personal, family or household purposes, and consumer protection laws that apply only to consumer transactions do not apply to business use of the Service.
To use the Service you must be at least 18 years old, able to form a binding contract, and not barred from using the Service under the laws of the United States or any other applicable jurisdiction. If you use the Service on behalf of a business or another person, you represent that you have authority to bind that business or person to these Terms, and "you" includes that business or person.
Accountants, bookkeepers and firms that access a client's business in the Service ("Partners") represent that they are authorized by the client to do so, are responsible for their own staff's use, and will comply with these Terms with respect to every client business they access.
2. The Service
ProfitBooks is AI-assisted bookkeeping software. You upload financial documents such as bank and credit card statements, receipts, invoices and transaction exports ("Customer Documents"). The Service uses automated systems, including machine learning and large language models ("AI Features"), to read those documents, extract transactions, suggest categories with a confidence score, build a chart of accounts, and produce reports. Depending on your plan, the Service also prepares a balance sheet and reconciles your accounts against the statements you provide.
We may add, change, suspend or remove features, plans or AI models at any time. We will not materially reduce the core functionality of a paid plan during a paid term without notice and a right to cancel for a pro-rated refund of prepaid, unused plan fees.
Some features may be labeled beta, preview, early access or similar ("Beta Features"). Beta Features are provided for evaluation, may be changed or withdrawn at any time, may contain errors, and are excluded from any service commitments. Free calculators and tools on our website ("Free Tools") provide estimates only, are provided as-is, and do not create an account or a customer relationship.
3. Your account
You must provide accurate, complete and current information when creating an account and keep it updated. You are responsible for everything that happens under your account, including the acts of users, Partners and staff you invite, and for keeping your password and any verification codes confidential. Notify us promptly at [email protected] if you believe your account has been accessed without authorization.
Each ProfitBooks business represents one legal entity or one sole proprietorship. You may not create multiple accounts or businesses to obtain additional free credits, evade limits or abuse promotions. We may merge, limit or close duplicate or abusive accounts.
Email is our primary channel for notices about your account, billing, renewals and these Terms. You consent to receive those communications electronically and agree that they satisfy any legal requirement that communications be in writing.
4. Plans, credits, billing and cancellation
Plans
ProfitBooks offers paid plans (currently Profit at $20 per month and Full Books at $99 per month, each billed annually in advance, so $240 and $1,188 per year respectively) and a free tier that provides daily free credits. Plan prices, inclusions and limits are described on our pricing page at the time you subscribe. Plan fees are for access to the Service for the subscription term and are earned when paid.
Automatic renewal
Paid plans renew automatically at the end of each annual term, and we will charge the payment method on file for the then-current plan price, unless you cancel before the renewal date. We will send a reminder to your account email at least 30 days before each annual renewal that states the renewal date, the amount, and how to cancel. You can cancel at any time from your account settings or by emailing [email protected]; cancellation takes effect at the end of the current term, and you keep access until then. We do not provide refunds or credits for partial terms, except where required by law or as stated in these Terms.
Credits
Transactions are finalized into your books using credits. One credit finalizes one transaction. Uploading documents, AI reading and predictions, reports and exports do not consume credits. Credits are consumed when a transaction is finalized, whether automatically under a confidence threshold you set or by your manual confirmation, and a transaction is charged at most once regardless of later recategorization.
- Free credits. Free credits are a promotional allowance (currently 100 at signup and 10 every 24 hours). They reset rather than accumulate, have no cash value, may be changed or withdrawn at any time, and may not be transferred or farmed across accounts.
- Purchased credits. Purchased credits do not expire while your account is open, are consumed only after free credits, are tied to the business they were purchased for, are non-transferable, and have no cash value except as stated below.
- Refunds. You may request a refund of unused purchased credits within 30 days of purchase by emailing [email protected]. Credits that have been consumed are not refundable. After 30 days, purchased credits are non-refundable except where required by law.
- Bundle prices are shown at the time of purchase, include applicable sales tax where stated, and may change for future purchases without affecting credits you already hold.
Price changes
We may change plan prices and credit bundle prices. Plan price changes take effect at your next renewal, and we will notify you at least 30 days before a renewal at a higher price. If you do not agree, cancel before the renewal date.
Payments, taxes and promotions
Payments are processed by a third-party payment processor; we do not store full card numbers. You authorize us and our processor to charge the payment method on file for plan fees, renewals and credit purchases you initiate. If a payment fails, we may retry it, suspend paid features until it succeeds, and apply the fee to the service period in which it was due. Prices exclude taxes unless stated; you are responsible for sales, use, VAT and similar taxes other than taxes on our income. Promotional codes and referral credits are subject to their stated conditions, may be limited to one per business, and may be revoked for abuse. Chargebacks filed without first contacting us may result in suspension of the account.
5. Your data, our rights, and de-identified data
Customer Data
"Customer Data" means Customer Documents and all data you or your users upload to, enter into, or generate in the Service, including transactions, categorizations, reports, and the personal information of your customers, vendors, employees and contractors that appears in them. You own your Customer Data. We claim no ownership of it.
You grant ProfitBooks and its service providers a worldwide, non-exclusive, royalty-free license to host, copy, store, transmit, process, analyze, display, create derivative works of (such as extracted transactions and reports), and otherwise use Customer Data as reasonably necessary to provide, secure, support, maintain and improve the Service for you and to comply with law. This license includes using Customer Data to train, tune and evaluate the AI Features that serve your business, such as learning your vendors and your corrections.
You are responsible for Customer Data. You represent that you have all rights, consents and notices required to upload it and to allow us to process it as described in these Terms and our Privacy Policy, including with respect to any personal information of third parties it contains; that it does not violate any law or third-party right; and that it is accurate and complete to the extent you rely on the Service to produce books from it. With respect to personal information of your customers, vendors and employees contained in Customer Data, you are the controller or business and ProfitBooks acts as your service provider or processor, processing that information only on your instructions as set out in these Terms.
De-identified and aggregated data
"De-identified Data" means data derived from Customer Data or from your use of the Service that has been stripped of information that identifies, or could reasonably be used to identify, you, your business, or any individual, and "Aggregated Data" means De-identified Data combined with data from other customers so that no individual customer can be singled out. ProfitBooks may create De-identified Data and Aggregated Data from Customer Data and Usage Data, and ProfitBooks owns all right, title and interest in De-identified Data and Aggregated Data and may use, reproduce, publish, license and otherwise exploit them for any lawful purpose during and after the term of these Terms, including to train, improve and evaluate AI models and the Service for all customers, to build vendor, category and industry knowledge, to produce benchmarks, statistics, research and industry insights, and to develop and market products.
In doing so ProfitBooks will: (a) maintain such data in de-identified form; (b) not attempt to re-identify any business or individual from it, and contractually prohibit any recipient from doing so; (c) not publish or disclose De-identified or Aggregated Data in a form that identifies you or any individual; and (d) not sell personal information. Your own identifiable Customer Data and Customer Documents are never shared with other customers.
Usage Data and Feedback
"Usage Data" means technical and usage information about how the Service is accessed and used, such as features used, performance metrics, logs, confidence scores and correction rates. ProfitBooks owns Usage Data and may use it for any lawful purpose. If you provide suggestions, ideas or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.
6. AI-generated books, your review, and no professional advice
The Service produces bookkeeping with the assistance of AI, and AI makes mistakes. Document extraction may misread a number or a date, a transaction may be assigned the wrong category, a duplicate may be missed, and a report may therefore be wrong. Confidence scores are statistical estimates, not guarantees. When you set a confidence threshold for automatic finalization, you are instructing the Service to finalize transactions at or above that score without your individual review, and you accept responsibility for the results.
You agree to review your books, including finalized transactions, reports and, on the Full Books plan, reconciliations and the balance sheet, before relying on them for any purpose, including tax filings, loan applications, investor reporting or business decisions. You agree to notify us of any error you discover within 30 days of the report or period in question so that it can be corrected, and to provide complete and accurate Customer Documents for every account and period you want reflected in your books. The Service can only account for documents you provide; missing statements produce incomplete books, and the coverage map is provided to help you see gaps.
ProfitBooks does not provide tax, legal, accounting, financial, investment or other professional advice. Docyt, Inc. is not a certified public accounting firm, does not perform audit, attest, examination, review or compilation services as those terms are used by the accounting profession, and is not a financial institution, tax preparer or tax advisor. Reports, categorizations, calculators, guides, chat responses and other content are general information and tools, are not prepared for your specific circumstances, and are not a substitute for advice from a qualified professional who knows your situation. You are solely responsible for your tax returns, filings, estimated payments, elections, deductions, recordkeeping and compliance, and for any penalties, interest or assessments, even where the Service produced the underlying numbers.
Nothing in the Service creates a fiduciary, advisory or professional relationship. Where we describe a plan as replacing or reducing the need for a bookkeeper, that describes the work the software performs; it does not make ProfitBooks your bookkeeper, accountant or agent.
7. Acceptable use
You agree not to, and not to permit anyone to:
- use the Service for any unlawful purpose, or to upload Customer Data you have no right to upload, including data of a business you are not authorized to represent;
- upload false or forged documents, or use the Service to create misleading financial records, evade taxes, launder money or deceive any person, lender, investor or authority;
- upload malware, attempt to gain unauthorized access to the Service or other customers' data, probe or test vulnerabilities without written permission, or circumvent usage limits, credit metering, free allowances, rate limits or security controls;
- create multiple accounts or businesses to obtain free credits, promotions or referral rewards you would not otherwise be entitled to;
- copy, scrape, crawl, frame or mirror the Service, or use automated means to access it other than through interfaces we make available for that purpose;
- reverse engineer, decompile or attempt to extract the source code, models, prompts, weights or training data of the Service, or use the Service or its outputs to build, train or improve a competing product or AI model;
- resell, sublicense, rent or lease the Service, or offer it as a service bureau, except that Partners may use it to serve their clients under these Terms;
- remove or alter proprietary notices, or use our name, logos or trademarks without permission;
- harass our staff, abuse support channels, or misrepresent your identity or affiliation.
We may investigate suspected violations and may suspend or terminate accounts, withhold credits obtained in violation of these Terms, and cooperate with law enforcement.
8. Third-party services and content
The Service relies on third-party providers, including cloud hosting, AI model providers, a payment processor and email delivery, and may link to third-party websites, banks, payment platforms and marketplaces. We are not responsible for third-party services, their availability, their terms or their handling of your data except as stated in our Privacy Policy. Statements and exports you download from your bank or a platform remain subject to that provider's terms. Your accountant, bookkeeper or Partner is independent of ProfitBooks, and we are not responsible for their work.
9. Intellectual property
The Service, including its software, models, prompts, designs, text, graphics, trademarks and all related intellectual property, is owned by Docyt, Inc. and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term. All rights not expressly granted are reserved. Reports and exports generated from your Customer Data are yours to use; the templates, formats and underlying software remain ours.
10. Confidentiality and security
We treat Customer Data as confidential and protect it with administrative, technical and physical safeguards designed to be appropriate to its sensitivity, including encryption in transit and at rest, access controls and logging, as described on our security page. We never ask for or store your online banking credentials. No security measure is perfect, and we cannot guarantee that unauthorized third parties will never defeat our safeguards. You are responsible for the security of your own devices, credentials and network, and for the people you invite to your account. If we become aware of a breach of security affecting your Customer Data, we will notify you without undue delay as required by applicable law.
11. Term, suspension and termination
These Terms apply from the moment you first use the Service until your account is closed. You may close your account at any time from settings or by emailing us; closing the account cancels any subscription effective at the end of the current term, subject to Section 4.
We may suspend or terminate your access immediately if you materially breach these Terms, fail to pay, create legal or security risk, or if required by law, and otherwise on 30 days' notice. If we terminate without cause during a paid term, we will refund the pro-rated, unused portion of prepaid plan fees and the purchase price of unused purchased credits.
Your data after termination. For 30 days after termination or expiry you may export your Customer Data, reports and documents in the formats the Service supports. After that period we may delete Customer Data from active systems, and from backups within 90 days thereafter, except that we may retain (a) billing and transaction records as required by law, (b) data subject to a legal hold, and (c) De-identified and Aggregated Data. Sections 5 (as to De-identified, Aggregated and Usage Data and Feedback), 6, 9, 12, 13, 14, 15 and 16 survive termination.
12. Disclaimer of warranties
To the fullest extent permitted by law, the Service, AI Features, Free Tools, reports, content and all outputs are provided "as is" and "as available", with all faults, and without warranty of any kind, express, implied or statutory. ProfitBooks and its suppliers expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, error-free or timely; that extracted data, categorizations, reconciliations, reports, calculators or any AI output will be accurate, complete, current or suitable for any purpose, including tax filing; that defects will be corrected; or that the Service will meet your requirements or those of any tax authority, lender, auditor or other third party.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. In that case implied warranties are limited to the minimum scope and duration permitted by law, and in any event to 30 days from first use.
13. Limitation of liability
To the fullest extent permitted by law, in no event will ProfitBooks, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunities, anticipated savings or data, or for the cost of substitute services, arising out of or related to these Terms or the Service, however caused and under any theory of liability, even if advised of the possibility of such damages. Without limiting the foregoing, ProfitBooks will not be liable for any tax, penalty, interest, fine, assessment, audit cost, late fee, lost deduction, lost credit, lender or investor decision, or other loss arising from an inaccuracy, omission or delay in extracted data, categorization, reconciliation, reports, calculators or any other AI or Service output, or from Customer Data that was incomplete, inaccurate or not provided.
To the fullest extent permitted by law, the total aggregate liability of ProfitBooks and the parties above for all claims arising out of or related to these Terms or the Service will not exceed the greater of (a) the amounts you paid to ProfitBooks for the Service in the 12 months immediately before the event giving rise to the claim, or (b) one hundred US dollars ($100). Multiple claims do not enlarge this limit.
These limitations apply regardless of whether a remedy fails of its essential purpose and are a fundamental basis of the bargain between you and ProfitBooks. They do not limit liability that cannot be limited under applicable law, including for fraud or for death or personal injury caused by negligence where such limitation is prohibited.
14. Indemnification
You will defend, indemnify and hold harmless ProfitBooks, its affiliates and their officers, directors, employees, agents, suppliers and licensors from and against any claims, demands, investigations, losses, liabilities, damages, penalties, fines, costs and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data, including any claim that it infringes or violates the rights of a third party or law, and any claim by your customers, vendors, employees or contractors about personal information you uploaded; (b) your use of the Service or its outputs, including your tax returns, filings, payments, financial statements and business decisions; (c) your breach of these Terms or violation of law; (d) the acts or omissions of users, Partners or staff you invite; and (e) any dispute between you and your accountant, bookkeeper, Partner, bank or other third party. We may assume the exclusive defense and control of any matter subject to indemnification at your expense, and you will cooperate with us. You will not settle any claim that imposes obligations on us without our written consent.
15. Dispute resolution, arbitration and class action waiver
Please read this section carefully. It affects your legal rights.
Informal resolution first
Before starting arbitration or any other proceeding, you agree to send a written notice of the dispute to [email protected] describing the claim and the relief sought, and to negotiate in good faith for 60 days. We will do the same by notice to your account email. Most disputes are resolved this way.
Binding individual arbitration
If a dispute is not resolved informally, you and ProfitBooks agree that any dispute, claim or controversy arising out of or relating to these Terms, the Privacy Policy or the Service (a "Dispute") will be resolved exclusively by final and binding arbitration before a single arbitrator administered by JAMS under its rules in effect at the time, rather than in court. The Federal Arbitration Act governs this section. The arbitrator has exclusive authority to decide all issues, including arbitrability and the scope and enforceability of this section, except that a court decides the enforceability of the class action waiver. Arbitration will be conducted in Santa Clara County, California, or by video or written submissions where the rules allow, in English. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees unless the arbitrator awards them under applicable law; we will pay arbitration filing and administrative fees that exceed what a court filing would cost for claims under $10,000 unless the arbitrator finds the claim frivolous.
Class action and jury trial waiver
You and ProfitBooks agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general or representative proceeding, and that the arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. You and ProfitBooks each waive the right to a jury trial. If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court and not in arbitration, and the rest of this section remains in effect.
Exceptions
Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or to stop unauthorized access to or abuse of the Service.
Coordinated filings
If 25 or more similar Disputes are filed with the help of the same or coordinated counsel, the parties agree that they will be resolved in staged batches of no more than 25, with one batch proceeding at a time, and that the arbitration provider's fees will be assessed per batch; the parties will cooperate to select a process administrator if the provider's rules do not address this.
Opt-out
You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, with your account email and a clear statement that you opt out. Opting out does not affect any other provision of these Terms.
Governing law and venue
These Terms and any Dispute are governed by the laws of the State of California and applicable United States federal law, without regard to conflict of laws rules. For any matter not subject to arbitration, you and ProfitBooks consent to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California.
Time limit
To the extent permitted by law, any claim arising out of or related to these Terms or the Service must be filed within one year after it arose, or it is permanently barred.
16. General terms
- Changes to these Terms. We may update these Terms. For material changes we will give at least 30 days' notice by email or in the Service before they take effect, except that changes required by law or addressing new features may take effect sooner. Continued use after the effective date is acceptance. If you do not agree, cancel before the effective date; prepaid, unused plan fees for the remaining term will be refunded on request if a material change adversely affects you.
- Export and sanctions. You represent that you are not located in, and are not a national of, a country or region subject to comprehensive US sanctions, and are not on any US government restricted-party list, and you will comply with export laws in using the Service.
- US government users. The Service is commercial computer software and related documentation; government use is subject to these Terms as permitted by applicable regulations.
- Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, internet or utility failures, acts of third-party providers, labor disputes, war, terrorism, pandemic or government action, except for payment obligations.
- Assignment. You may not assign or transfer these Terms without our written consent, except to a successor of your entire business that agrees in writing to be bound. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate.
- Notices. We may give notice by email to your account address or in the Service. Notices to us must be sent to [email protected] or to Docyt, Inc., Mountain View, California, United States.
- Entire agreement; order of precedence. These Terms, the Privacy Policy and any order, plan description or addendum you accept are the entire agreement between you and ProfitBooks about the Service and supersede all prior agreements. If there is a conflict, a signed addendum controls over these Terms, which control over plan descriptions and website content.
- Severability; waiver. If any provision is held unenforceable it will be modified to the minimum extent necessary, and the rest of these Terms remains in effect. Our failure to enforce a provision is not a waiver.
- No third-party beneficiaries; relationship. These Terms do not create rights in any third party. The parties are independent contractors; nothing creates a partnership, joint venture, agency, fiduciary or employment relationship.
- Interpretation. Headings are for convenience. "Including" means "including without limitation". These Terms were drafted in English; translations are for convenience only.
- Contact. Docyt, Inc., Mountain View, California, United States. [email protected].